Prime Plumbing Solutions

This contractor's review set is deeply mixed, with serious negative experiences pulling scores down across nearly every dimension. Professionalism is the most-mentioned dimension and is heavily damaged by multiple accounts of no-shows, rude phone staff, late arrivals, and unprofessional conduct — offset only partially by a few positive mentions of punctuality and courtesy. Project completion is ... Read more

This contractor's review set is deeply mixed, with serious negative experiences pulling scores down across nearly every dimension. Professionalism is the most-mentioned dimension and is heavily damaged by multiple accounts of no-shows, rude phone staff, late arrivals, and unprofessional conduct — offset only partially by a few positive mentions of punctuality and courtesy. Project completion is similarly troubled, with explicit accounts of abandoned work, incorrect installations, unfinished jobs, and a botched glue job that was never remedied. On the positive side, one detailed review praises Juan and his crew for honoring a fair quote and completing complex work perfectly, and another notes a fast, satisfactory faucet replacement — but these bright spots are outnumbered by negative experiences. Pricing receives a modest score due to one allegation of overcharging a warranty company and one positive note about a reasonable honored quote. Overall, the pattern of complaints is specific, credible, and consistent enough to warrant a low score across all dimensions. Read less