San Jose Plumbing

Plumbtree Plumbing & Rooter demonstrates strong overall performance with a WW Score of 82.3, driven by consistently high marks across all dimensions. Professionalism is a clear strength (85.2), with extensive evidence of punctuality, courteous communication, and responsive customer service. Project completion is solid (84.6), with most jobs finished on time and callbacks honored. Experience and te... Read more

Plumbtree Plumbing & Rooter demonstrates strong overall performance with a WW Score of 82.3, driven by consistently high marks across all dimensions. Professionalism is a clear strength (85.2), with extensive evidence of punctuality, courteous communication, and responsive customer service. Project completion is solid (84.6), with most jobs finished on time and callbacks honored. Experience and technical skill are well-documented (83.4), with customers frequently praising knowledgeable technicians. However, pricing emerges as a notable weakness (72.1), with multiple customers citing costs significantly higher than competitors—sometimes double or triple other estimates—and concerns about unexpected charges and upselling. This pricing concern is the primary factor preventing a higher overall score. Read less