AAA Plumbing & Solar

The overwhelming majority of reviews describe Phil and AAA Plumbing in deeply negative terms across all four dimensions. Professionalism is the most severely impacted dimension, with dozens of reviews documenting verbal abuse, hanging up on customers, no-shows, missed appointment windows, condescending behavior toward women, and outright refusal to perform work. Project completion is nearly as dam... Read more

The overwhelming majority of reviews describe Phil and AAA Plumbing in deeply negative terms across all four dimensions. Professionalism is the most severely impacted dimension, with dozens of reviews documenting verbal abuse, hanging up on customers, no-shows, missed appointment windows, condescending behavior toward women, and outright refusal to perform work. Project completion is nearly as damning, with repeated accounts of abandoned jobs, broken equipment left behind, work performed incorrectly requiring a second plumber to fix, and chronic failure to follow through on scheduled appointments. Pricing drew consistent complaints about inflated out-of-pocket charges for code upgrades that other plumbers quoted at a fraction of the cost, as well as allegations of attempting to double-bill home warranty companies. Experience scores slightly higher than the other dimensions only because a small cluster of positive reviews — primarily from non-warranty direct clients — describe Phil as highly skilled, knowledgeable, and capable of solving complex problems others could not; however, multiple negative reviews describe outright incompetent diagnoses and botched repairs that worsened the original problem. Read less