Rooter Boys

Rooter Boys earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight punctuality, courteous communication, follow-up calls, and clean work habits. Pricing is generally viewed as fair or better than competitors, with multiple reviewers noting they were not charged for unsuccessful attempts or diagnostic work... Read more

Rooter Boys earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight punctuality, courteous communication, follow-up calls, and clean work habits. Pricing is generally viewed as fair or better than competitors, with multiple reviewers noting they were not charged for unsuccessful attempts or diagnostic work. Project completion is solid but not perfect: one reviewer documented subpar material use (styrofoam slab) and inadequate soil compaction after a sewer and water heater job, and one negative review described a technician who failed to problem-solve and charged $600 for minimal effort. Experience scores well overall given the volume of complex sewer line replacements handled successfully, but the negative reviews introduce meaningful doubt about consistency of skill across all technicians. The score is tempered by these documented quality-control failures rather than inflated by the volume of praise. Read less