Panda Rooter

Papa's Plumbing & Rooter earns strong marks across all four dimensions, with professionalism and experience being the most frequently praised attributes — Tony in particular is cited by name across many reviews spanning multiple years for his courteous, thorough, and skilled work. Project completion scores well given numerous accounts of jobs finished on time, same-day service, and follow-throug... Read more

Papa's Plumbing & Rooter earns strong marks across all four dimensions, with professionalism and experience being the most frequently praised attributes — Tony in particular is cited by name across many reviews spanning multiple years for his courteous, thorough, and skilled work. Project completion scores well given numerous accounts of jobs finished on time, same-day service, and follow-through, though one serious negative review describes an abandoned and dangerous excavation, an unkept contract, and threatening behavior by the owner that meaningfully pulls this dimension down. Pricing is generally viewed favorably, with several reviewers noting competitive quotes and fair rates, but one review describes a suspicious charge of $250 for a minor valve replacement after an initial misdiagnosis, introducing a note of caution. The score is tempered by three substantive 1-star reviews that describe unprofessional conduct, a safety hazard (water heater left at scalding temperature near children), and alleged predatory business practices, which prevent the score from reaching the high 80s or 90s. Read less