Olson’s Rooter Service

Olson's Rooter Service shows a deeply mixed track record across its review history. Positive reviews — many of which are older (2012–2016) — consistently praise skilled technicians like Raul and Cesar, fair pricing, and efficient job completion, including a standout slab leak repair that saved a customer tens of thousands of dollars. However, more recent reviews (2017–2023) reveal a troubl... Read more

Olson's Rooter Service shows a deeply mixed track record across its review history. Positive reviews — many of which are older (2012–2016) — consistently praise skilled technicians like Raul and Cesar, fair pricing, and efficient job completion, including a standout slab leak repair that saved a customer tens of thousands of dollars. However, more recent reviews (2017–2023) reveal a troubling pattern of declining service quality: missed appointments, no-shows, failure to follow through on quotes, overbilling for time, and dismissive office staff. Project completion is a particular concern, with multiple reviews describing abandoned jobs, unresolved callbacks, and work left incomplete. Professionalism scores are dragged down significantly by repeated complaints about lateness, poor communication, and indifferent customer service representatives. Read less