Lanier’s Plumbing & Rooter Service

Lanier's Plumbing shows a deeply polarized review pattern with 8 five-star reviews praising responsiveness, skill, and professionalism, but 5 one-star reviews citing overcharging, incomplete work, poor follow-through, and disrespectful behavior. Professionalism scores are dragged down by documented instances of rudeness, late arrivals, lack of communication about cancellations, and disregard for c... Read more

Lanier's Plumbing shows a deeply polarized review pattern with 8 five-star reviews praising responsiveness, skill, and professionalism, but 5 one-star reviews citing overcharging, incomplete work, poor follow-through, and disrespectful behavior. Professionalism scores are dragged down by documented instances of rudeness, late arrivals, lack of communication about cancellations, and disregard for customer property. Project completion is compromised by multiple reports of work requiring callbacks, incomplete repairs, and abandoned jobs. Pricing concerns appear in 5 reviews explicitly mentioning overcharges and unfair billing. Experience ratings remain relatively strong due to positive mentions of technical skill and problem-solving in the favorable reviews, but this is offset by quality failures documented in negative reviews. Read less