JMS Express Plumbing Burbank

JMS Express Plumbing demonstrates strong professionalism with consistently punctual service, responsive communication, and courteous technicians (particularly Alex, Angel, Juan, and Joe). However, the company is significantly undermined by serious pricing concerns: multiple reviews document aggressive upselling, misrepresentation of problems to justify inflated charges, and quotes substantially hi... Read more

JMS Express Plumbing demonstrates strong professionalism with consistently punctual service, responsive communication, and courteous technicians (particularly Alex, Angel, Juan, and Joe). However, the company is significantly undermined by serious pricing concerns: multiple reviews document aggressive upselling, misrepresentation of problems to justify inflated charges, and quotes substantially higher than competitors. Project completion shows mixed results—many jobs are completed well and on-time, but several reviews report unresolved issues, abandoned work, and failure to honor callbacks. Technical experience is generally solid with skilled diagnostics and quality workmanship, though some technicians show inconsistency. The company's reputation is heavily polarized between loyal long-term customers and those who report being defrauded. Read less