Acuna’s Plumbing & Rooter Service

Acuna's Plumbing has a strong long-term reputation built on decades of loyal customers, with many reviewers citing 20–30+ years of consistent use — a powerful signal of sustained reliability and trustworthiness. Professionalism scores well overall, with repeated praise for responsiveness, honesty, punctuality, and respectful crews, though one significant negative review describes a serious com... Read more

Acuna's Plumbing has a strong long-term reputation built on decades of loyal customers, with many reviewers citing 20–30+ years of consistent use — a powerful signal of sustained reliability and trustworthiness. Professionalism scores well overall, with repeated praise for responsiveness, honesty, punctuality, and respectful crews, though one significant negative review describes a serious communication breakdown where unauthorized work was performed and the contractor declined to share responsibility. Pricing is generally viewed as fair and competitive, with one reviewer saving $500 versus a competitor and another praising transparent billing — however, one 1-star review flagged a lack of upfront pricing, and the 2-star review involved a disputed bill in the $700–$1,000 range for unwanted work, which meaningfully tempers the pricing score. Project completion is strong, with multiple reviewers noting jobs finished in a single day and follow-through on callbacks, but the unauthorized-scope incident represents a notable project management failure that cannot be ignored. Experience and workmanship are consistently praised across many reviews, with specific mentions of complex jobs like repiping, gas line repair, and main line work completed to a high standard. Read less