A Careaga Plumbing

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Careaga Plumbing has a strong base of long-term loyal customers who consistently praise responsiveness, courtesy, and fair pricing, which drives positive scores across all dimensions. However, three substantive negative reviews — covering abandoned work, unreachable office staff, a missed appointment, a disputed estimate that only half-resolved the problem, and an incorrectly installed fixture — introduce meaningful drag on both project completion and experience scores. Project completion is the most penalized dimension, as two separate reviews describe work that was left unfinished or done incorrectly, with poor follow-through afterward. Pricing scores are tempered by one reviewer who felt overcharged for incomplete work and another who noted weekend pricing inflation, though most reviewers found pricing fair and transparent. The majority of positive reviews are from 2014–2021, with only one review from the past 12 months (2023), which is itself a negative one describing disorganization and abandoned work. Read less