Cliff Johnson Plumbing and HVAC

Cliff Johnson Plumbing exhibits a deeply polarized performance profile. Long-term customers (15+ years) consistently praise his technical expertise, knowledge, timeliness, and work quality on major projects. However, a substantial body of reviews document serious professionalism failures: rudeness on phone calls, hanging up on customers, poor communication, unresponsiveness to callbacks, and dismi... Read more

Cliff Johnson Plumbing exhibits a deeply polarized performance profile. Long-term customers (15+ years) consistently praise his technical expertise, knowledge, timeliness, and work quality on major projects. However, a substantial body of reviews document serious professionalism failures: rudeness on phone calls, hanging up on customers, poor communication, unresponsiveness to callbacks, and dismissive attitudes toward clients. Project completion issues include repeated failed repairs requiring multiple service calls, installation defects (reversed wiring, loose connections), and refusal to stand behind faulty work. Pricing concerns emerge in multiple reviews alleging overcharging, unnecessary upsells, and inflated quotes. The stark contrast between loyal long-term clients and numerous negative first-time customer experiences suggests inconsistent service delivery and significant interpersonal communication problems. Read less