Butin’s Plumbing

Butin's Plumbing receives consistently strong praise across professionalism, pricing, experience, and project completion from the majority of reviewers, with multiple customers noting honesty, fair pricing, and technical competence. The experience dimension scores highest, with several reviewers specifically calling out John's knowledge, quick diagnosis, and problem-solving ability. Pricing is als... Read more

Butin's Plumbing receives consistently strong praise across professionalism, pricing, experience, and project completion from the majority of reviewers, with multiple customers noting honesty, fair pricing, and technical competence. The experience dimension scores highest, with several reviewers specifically calling out John's knowledge, quick diagnosis, and problem-solving ability. Pricing is also well-regarded, with multiple explicit mentions of reasonable and fair costs. However, professionalism and project completion scores are tempered by one detailed 1-star review describing repeated failures to return calls, a missed appointment, and inadequate follow-up communication — a meaningful negative data point that cannot be ignored. The recency of reviews is a concern, as the majority of reviews are from 2012–2016, with only one review from 2023 and one from 2018, making it difficult to assess current service quality with confidence. Read less