Amazing Plumbing

Amazing Plumbing earns strong marks for professionalism and responsiveness, with dozens of reviewers praising punctuality, communication, and courteous behavior across many years of reviews. Project completion scores are also high, with numerous accounts of jobs finished on time, follow-through on callbacks, and even emergency same-day or after-hours service. However, the pricing dimension is nota... Read more

Amazing Plumbing earns strong marks for professionalism and responsiveness, with dozens of reviewers praising punctuality, communication, and courteous behavior across many years of reviews. Project completion scores are also high, with numerous accounts of jobs finished on time, follow-through on callbacks, and even emergency same-day or after-hours service. However, the pricing dimension is notably dragged down by multiple credible complaints: one reviewer alleged being charged double retail price for a water heater and installed the wrong size, another felt $220 for a thermocouple replacement was exorbitant, a third felt overcharged at $250 for an hour of minor work, and a fourth alleged a retaliatory price increase when they tried to negotiate. While the majority of reviewers praised fair or affordable pricing, the negative pricing complaints are specific and credible enough to significantly reduce that dimension's score. Experience scores well overall but is tempered by one detailed complaint about use of an incorrect drain-cleaning head and a re-pipe job that initially required a redo. Read less