Norris Neale Plumbing

Norris Neale receives consistently strong praise across professionalism, pricing, and technical skill, with many reviewers highlighting his punctuality, polite demeanor, fair pricing, and honest billing practices over many years of service. His workmanship is described as thorough, code-compliant, and effective across a wide range of plumbing tasks. However, two credible 1-star reviews — one fro... Read more

Norris Neale receives consistently strong praise across professionalism, pricing, and technical skill, with many reviewers highlighting his punctuality, polite demeanor, fair pricing, and honest billing practices over many years of service. His workmanship is described as thorough, code-compliant, and effective across a wide range of plumbing tasks. However, two credible 1-star reviews — one from 2015 and one from 2019 — describe a pattern of Norris going unresponsive to repeat customers after prior positive experiences, which is a meaningful reliability concern that materially impacts the project completion score. These responsiveness failures are not isolated incidents and represent a real risk for prospective customers. The bulk of reviews are older than 3 years, with only two reviews from 2022, which limits confidence in how well the historical pattern reflects current service quality. Read less