PlumbSmart Plumbing

Robert's Plumbing has a strong overall track record across a large volume of reviews spanning nearly a decade, with consistent praise for responsiveness, fair pricing, and quality workmanship on a wide range of jobs including full repipes, water heater replacements, gas line installs, and leak detection. Pricing is a notable strength, with multiple reviewers explicitly citing quotes that came in w... Read more

Robert's Plumbing has a strong overall track record across a large volume of reviews spanning nearly a decade, with consistent praise for responsiveness, fair pricing, and quality workmanship on a wide range of jobs including full repipes, water heater replacements, gas line installs, and leak detection. Pricing is a notable strength, with multiple reviewers explicitly citing quotes that came in well below competitors and a contractor who honored or beat his original estimates. However, professionalism and project completion scores are meaningfully penalized by four 1-star reviews documenting no-shows, failure to respond to messages, and one serious allegation of misconduct involving a landlord-tenant dispute — these are not isolated incidents and represent a real pattern of reliability failures for some customers. The duplicate review (identical text posted twice on the same date) and three reviews with no text content also reduce overall data quality. Scores are weighted conservatively to reflect these negative data points against an otherwise positive majority. Read less