Mattos Discount Plumbing & Drain Cleaning

Matt's plumbing business shows strong technical skill and generally fair pricing, with most customers praising his responsiveness and professionalism. However, a critical pattern of project abandonment and non-responsiveness significantly undermines the overall score. Five reviews explicitly document instances where Matt failed to complete work, didn't show up to appointments, or became unreachabl... Read more

Matt's plumbing business shows strong technical skill and generally fair pricing, with most customers praising his responsiveness and professionalism. However, a critical pattern of project abandonment and non-responsiveness significantly undermines the overall score. Five reviews explicitly document instances where Matt failed to complete work, didn't show up to appointments, or became unreachable after initial contact—including pre-paid jobs never completed. While the majority of reviews (35 of 45) are highly positive and date from 2014–2019, the most recent negative reviews (2023, 2020, 2019) reveal a persistent reliability problem that directly contradicts claims of dependability. The business excels at quick diagnosis and fair pricing but fails critically on follow-through and accountability. Read less