Roman Rooter Plumbing

Roman Rooter Plumbing has a strong base of positive reviews praising communication, punctuality, professionalism, and technical knowledge across a wide range of plumbing jobs. Pricing is consistently described as reasonable or fair, and workmanship quality is frequently highlighted. However, a meaningful cluster of negative reviews — spanning multiple years — describes a recurring pattern of n... Read more

Roman Rooter Plumbing has a strong base of positive reviews praising communication, punctuality, professionalism, and technical knowledge across a wide range of plumbing jobs. Pricing is consistently described as reasonable or fair, and workmanship quality is frequently highlighted. However, a meaningful cluster of negative reviews — spanning multiple years — describes a recurring pattern of no-shows, missed appointments without notice, and complete failure to communicate cancellations, which materially drags down both the professionalism and project completion scores. These are not isolated incidents but a documented pattern across at least 6 separate reviewers, which cannot be dismissed. The recency of positive reviews (2024–2025) is encouraging, but the no-show pattern also appears in 2023, meaning it has not been fully resolved. Read less