Plumbing Works and Rooter

David consistently receives praise for punctuality, friendliness, and responsiveness — arriving in as little as 15 minutes in multiple reviews — which drives a solid professionalism score. Pricing is frequently cited as fair and reasonable, with no hidden charges mentioned, though the negative review raises a concern about value when the job is not completed. Project completion is the most con... Read more

David consistently receives praise for punctuality, friendliness, and responsiveness — arriving in as little as 15 minutes in multiple reviews — which drives a solid professionalism score. Pricing is frequently cited as fair and reasonable, with no hidden charges mentioned, though the negative review raises a concern about value when the job is not completed. Project completion is the most consequential dimension: five of six reviews describe successful resolution, but one review explicitly states the problem was not fixed, the same ineffective approach was repeated, and the customer had to hire a different plumber — this meaningfully pulls the completion score down. Experience scores similarly, as most reviewers describe competent diagnosis and resolution, but the one failure review suggests a gap in problem-solving when a case required deeper investigation. Overall, the score reflects a contractor with genuine strengths but a documented instance of incomplete, charged work that cannot be ignored. Read less