Holders Air Conditioning & Heating

Holders exhibits a deeply polarized performance profile with strong positive experiences alongside serious systemic failures. Professionalism scores are dragged down by numerous no-shows, poor follow-up communication, and unprofessional technician behavior in multiple reviews. Pricing concerns are substantial, with multiple customers reporting aggressive upselling, inflated quotes for unnecessary ... Read more

Holders exhibits a deeply polarized performance profile with strong positive experiences alongside serious systemic failures. Professionalism scores are dragged down by numerous no-shows, poor follow-up communication, and unprofessional technician behavior in multiple reviews. Pricing concerns are substantial, with multiple customers reporting aggressive upselling, inflated quotes for unnecessary repairs, and failure to apply warranty coverage appropriately. Project completion is severely compromised by incomplete work, installation defects (missing drain pans, improper sizing, poor ductwork), and repeated callback failures. Technical experience is mixed—some technicians demonstrate genuine skill and honesty, while others misdiagnose problems or recommend unnecessary replacements. The company's management responsiveness is consistently poor across negative reviews. Read less