Bakersfield Plumbing Co

Bakersfield Plumbing has a strong base of loyal, long-term customers who consistently praise professionalism, responsiveness, and technical skill across a wide range of complex jobs including repiping, sewer line replacement, and slab leak repair. However, a meaningful cluster of negative reviews — spanning pricing disputes, hidden charges (travel time, estimate fees), inconsistent callbacks, an... Read more

Bakersfield Plumbing has a strong base of loyal, long-term customers who consistently praise professionalism, responsiveness, and technical skill across a wide range of complex jobs including repiping, sewer line replacement, and slab leak repair. However, a meaningful cluster of negative reviews — spanning pricing disputes, hidden charges (travel time, estimate fees), inconsistent callbacks, and at least two cases of abandoned or poorly completed work — prevents a high score in any dimension. Pricing is the weakest dimension, with multiple reviewers explicitly citing charges higher than quoted, undisclosed travel time billing, and one confirmed subcontractor cost overrun. Project completion is also dragged down by reviews describing missed appointments, unreturned calls, and a job left in worse condition than found. The score reflects a company with genuine capability but inconsistent execution and transparency. Read less