American Rooter Plumbing

American Rooter Plumbing scores well on professionalism and experience, with the large majority of reviewers praising punctuality, courteous technicians, clear communication, and technical competence across a wide range of plumbing jobs. Project completion is generally solid, with multiple reviews describing thorough, follow-through work even in difficult conditions, though a notable minority of r... Read more

American Rooter Plumbing scores well on professionalism and experience, with the large majority of reviewers praising punctuality, courteous technicians, clear communication, and technical competence across a wide range of plumbing jobs. Project completion is generally solid, with multiple reviews describing thorough, follow-through work even in difficult conditions, though a notable minority of reviews describe abandoned work, missed appointments, and jobs left incomplete or in worse condition than before. The most significant drag on the overall WW Score is pricing, which is the most consistently criticized dimension across the review history — multiple reviewers across many years describe charges they considered excessive, hidden fees, aggressive upselling, and quotes far above competitors, pulling the pricing score well below the other dimensions. A small number of serious negative reviews describing billing for uncompleted work, a $14,000 job left with exposed drywall, and a missed critical appointment prevent the score from reaching the high-70s or above. Read less