Drainman Pro

Drainman Pro exhibits a deeply polarized review pattern with stark contrasts between long-term satisfied customers and numerous complaints about pricing practices and professionalism. While some reviews praise technical competence and quick service, the majority of recent reviews (2013–2020) document aggressive upselling, bait-and-switch tactics, price gouging, and poor communication. Pricing em... Read more

Drainman Pro exhibits a deeply polarized review pattern with stark contrasts between long-term satisfied customers and numerous complaints about pricing practices and professionalism. While some reviews praise technical competence and quick service, the majority of recent reviews (2013–2020) document aggressive upselling, bait-and-switch tactics, price gouging, and poor communication. Pricing emerges as the most critical weakness, with multiple customers reporting significant overcharges, hidden fees, and quoted prices that changed mid-job. Professionalism scores are dragged down by documented instances of showing up to cancelled appointments, equipment failures, and dismissive customer interactions. The company demonstrates technical capability but appears to systematically exploit customers through pricing manipulation. Read less