A 1 Plumbing & Drain Cleaning Specialist

The reviews paint a predominantly negative picture of this contractor. Professionalism is severely damaged by two explicit accounts of poor communication — one reviewer described being talked over and having the call abruptly ended, while another reported six unanswered calls and complete silence from the company during an active job. Project completion is similarly alarming, with one review det... Read more

The reviews paint a predominantly negative picture of this contractor. Professionalism is severely damaged by two explicit accounts of poor communication — one reviewer described being talked over and having the call abruptly ended, while another reported six unanswered calls and complete silence from the company during an active job. Project completion is similarly alarming, with one review detailing an unfinished hot water heater repair, delayed parts ordering, and no follow-through with the customer over a nine-day period. Experience scores low due to a technician who could not light a pilot light and required remote assistance via FaceTime for basic tasks, though one older review from 2019 does credit a technician named Roberto with competent diagnosis and honest service. Pricing received a modest score based solely on that single positive 2019 review, which carries very low confidence. Read less