TP Rooter

TP Rooter demonstrates strong performance across all four dimensions with consistently high marks for professionalism, pricing transparency, project completion, and technical expertise. The company excels in responsiveness (often arriving within 15-30 minutes), honest communication, and fair pricing that frequently undercuts competitor quotes. Customers repeatedly praise owner Eddie's willingness ... Read more

TP Rooter demonstrates strong performance across all four dimensions with consistently high marks for professionalism, pricing transparency, project completion, and technical expertise. The company excels in responsiveness (often arriving within 15-30 minutes), honest communication, and fair pricing that frequently undercuts competitor quotes. Customers repeatedly praise owner Eddie's willingness to explain problems thoroughly, provide warranties, and go above and beyond (working off-hours, accessing roofs, refusing to upsell). However, two negative reviews (ratings 1.0 and 2.0) document service failures: one involving price gouging for emergency service and poor cleanup, another involving a shower drain that re-clogged within 1.5 months with inadequate follow-up. These outliers prevent a higher score despite overwhelming positive sentiment. Read less