Plumbing Solution Specialist

Plumbing Solution Specialists earns strong praise across the majority of reviews for fast mobilization, large crews completing repipe jobs in a single day, competitive pricing, and responsive communication from Marcos and Robert. However, the score is meaningfully pulled down by a cluster of serious negative reviews describing no-shows without communication, disrespectful phone interactions, incom... Read more

Plumbing Solution Specialists earns strong praise across the majority of reviews for fast mobilization, large crews completing repipe jobs in a single day, competitive pricing, and responsive communication from Marcos and Robert. However, the score is meaningfully pulled down by a cluster of serious negative reviews describing no-shows without communication, disrespectful phone interactions, incomplete work, property damage that was denied and not remedied, and at least one instance of what a reviewer described as deceptive overcharging. These are not minor complaints — they include a 1-star review alleging a supervisor threatened and lied to a customer, another alleging yelling at a spouse and charging $100 for an $8.99 part, and a third describing a wax ring replacement billed at $749. The business shows a clear pattern of excellence on large repipe jobs with established crews, but a troubling inconsistency on smaller, individual service calls. Recency is mixed: the two most recent reviews (2024) are both positive, but the negative reviews span 2016–2023 and are not isolated incidents. Read less