OC Rooter

Fernando and OC Rooter receive overwhelmingly positive feedback across nearly all dimensions, with professionalism, punctuality, and responsiveness being the most frequently praised attributes — reviewers consistently note he arrives on time or early, communicates proactively, and cleans up after himself. Project completion scores are strong, with multiple reviewers noting jobs were finished sam... Read more

Fernando and OC Rooter receive overwhelmingly positive feedback across nearly all dimensions, with professionalism, punctuality, and responsiveness being the most frequently praised attributes — reviewers consistently note he arrives on time or early, communicates proactively, and cleans up after himself. Project completion scores are strong, with multiple reviewers noting jobs were finished same-day, within quoted timeframes, and backed by a guarantee; Fernando also honored a callback on a stubborn drain job. Pricing scores well overall, with many reviewers explicitly praising flat-rate transparency and fair pricing compared to competitors, though one significant negative review (1-star, 2023) describes work being performed before an estimate was provided and a disputed $325 charge for a sink clog, which meaningfully pulls the pricing score down. Experience scores are high based on multiple reviewers describing Fernando as highly skilled, thorough, and capable of solving problems other plumbers could not. The single 1-star review is a notable outlier but is credible and specific, and has been weighted accordingly. Read less