Barker and Sons Plumbing & Rooter

Barker and Sons earns strong marks for professionalism, experience, and project completion, with the vast majority of reviewers praising technician courtesy, punctuality, clear communication, and follow-through on jobs. Technicians are repeatedly described as knowledgeable, thorough, and respectful of customers' homes. However, pricing is a significant and recurring concern: dozens of independent ... Read more

Barker and Sons earns strong marks for professionalism, experience, and project completion, with the vast majority of reviewers praising technician courtesy, punctuality, clear communication, and follow-through on jobs. Technicians are repeatedly described as knowledgeable, thorough, and respectful of customers' homes. However, pricing is a significant and recurring concern: dozens of independent reviewers across multiple years explicitly describe quotes as 'way too expensive,' 'outrageously high,' or 40–60% above competitor bids, and several upselling complaints (hydrojetting, water softeners, pipe relining) further drag the pricing score down substantially. Project completion is generally strong but is tempered by a meaningful cluster of no-show, scheduling failure, and warranty-dispute complaints. The WW Score of 76.4 reflects a company with genuinely skilled and professional staff but a persistent pricing and scheduling reliability problem that prevents a higher overall rating. Read less