Acute Plumbing

Acute Plumbing has an overwhelmingly positive review record across a large volume of reviews spanning 2015 to 2025, with consistent praise for professionalism, punctuality, communication, and technical expertise. Pricing is frequently highlighted as a standout strength, with multiple reviewers noting that Acute Plumbing came in significantly below competitor quotes and never engaged in upselling. ... Read more

Acute Plumbing has an overwhelmingly positive review record across a large volume of reviews spanning 2015 to 2025, with consistent praise for professionalism, punctuality, communication, and technical expertise. Pricing is frequently highlighted as a standout strength, with multiple reviewers noting that Acute Plumbing came in significantly below competitor quotes and never engaged in upselling. Project completion scores are strong, with same-day and next-day service completions frequently mentioned, though one substantive 1-star review describes a failed tankless water heater installation where the company allegedly reversed a promise to replace a defective unit — this meaningfully impacts the project completion score. Experience scores are high, driven by repeated praise for Alan's diagnostic ability, manufacturer certifications, and willingness to repair rather than replace unnecessarily. Three negative reviews (1-star) were identified and factored into scoring: one involving a disputed military discount, one involving a price renegotiation at the door, and one serious complaint about an unresolved faulty water heater installation. Read less