Perfect Design

The overwhelming majority of reviews describe severe and recurring failures across nearly every dimension. Project completion is the most critically damaged dimension, with dozens of explicit accounts of plans never being corrected, months-long delays despite repeated promises of imminent delivery, city rejections due to errors, and abandoned corrections after payment was collected. Professionalis... Read more

The overwhelming majority of reviews describe severe and recurring failures across nearly every dimension. Project completion is the most critically damaged dimension, with dozens of explicit accounts of plans never being corrected, months-long delays despite repeated promises of imminent delivery, city rejections due to errors, and abandoned corrections after payment was collected. Professionalism scores are extremely low due to widespread reports of unresponsiveness, broken promises, rude or dismissive staff, disorganized offices, and a pattern of requiring full or partial payment upfront before delivering work. Experience scores are similarly poor, with multiple reviewers citing technically incorrect plans — wrong pipe sizes, missing fixtures, incorrect square footage, plans not drawn to code — suggesting a systemic lack of quality control and engineering competence. Pricing is the only dimension with mixed-to-moderate scores, as several long-term clients and a handful of positive reviewers acknowledge low prices, though many negative reviewers note that the low price ultimately cost them far more in delays, rework, and contractor expenses. A small cluster of positive reviews from long-term repeat clients (primarily for Title 24 work) prevents the scores from reaching absolute zero, but they are vastly outnumbered by detailed, specific negative accounts. Read less