Lupian Plumbing

Lupian Plumbing demonstrates strong overall performance across all four dimensions, with particular strengths in experience/workmanship (87) and pricing (85). The company excels at responsiveness, punctuality, and technical skill, as evidenced by numerous reviews praising quick turnaround times, quality work, and fair pricing. However, a critical weakness emerges in professionalism regarding commu... Read more

Lupian Plumbing demonstrates strong overall performance across all four dimensions, with particular strengths in experience/workmanship (87) and pricing (85). The company excels at responsiveness, punctuality, and technical skill, as evidenced by numerous reviews praising quick turnaround times, quality work, and fair pricing. However, a critical weakness emerges in professionalism regarding communication and follow-up: three separate 1-star reviews explicitly cite Jose's failure to return calls, texts, and emails despite initial contact. This responsiveness gap significantly impacts the professionalism score (84) and creates a reliability concern. Project completion scores (81) are solid but slightly lower due to occasional cleanup issues mentioned in one review. The WW Score of 82.1 reflects strong execution when work is secured, but the communication failures represent a material business risk. Read less