Flooring America by CarpetSmart

Air Control demonstrates severe and consistent deficiencies across all measured dimensions. Professionalism is critically compromised by missed appointments, rude staff, poor communication, and lack of follow-up—documented in 9 reviews spanning multiple years. Project completion failures are pervasive, with incomplete installations (missing vent on water heater creating carbon monoxide hazard), ... Read more

Air Control demonstrates severe and consistent deficiencies across all measured dimensions. Professionalism is critically compromised by missed appointments, rude staff, poor communication, and lack of follow-up—documented in 9 reviews spanning multiple years. Project completion failures are pervasive, with incomplete installations (missing vent on water heater creating carbon monoxide hazard), misdiagnoses, equipment failures shortly after installation, and refusal to honor warranties. Pricing concerns include hidden charges, unexpected service call fees, and lack of transparency. Technical experience is undermined by installation errors with safety implications, failure to identify problems, and inability to resolve recurring issues. Only 3 of 12 reviews are positive, and these are significantly older (2014–2017) compared to the predominantly negative recent reviews (2018–2024), suggesting sustained or worsening performance. Read less