Moretto Plumbing & Design

Moretto Plumbing has an overwhelmingly positive reputation across a large review base spanning over a decade, with consistent praise for responsiveness, fair pricing, and technical competence. Professionalism scores well but is meaningfully dragged down by a recurring and credible pattern of no-shows, missed appointments, and unreturned calls documented across multiple independent reviews from dif... Read more

Moretto Plumbing has an overwhelmingly positive reputation across a large review base spanning over a decade, with consistent praise for responsiveness, fair pricing, and technical competence. Professionalism scores well but is meaningfully dragged down by a recurring and credible pattern of no-shows, missed appointments, and unreturned calls documented across multiple independent reviews from different years (2014, 2015, 2016, 2020, 2021). Project completion is similarly strong in the majority of cases but is penalized by several reviews describing incomplete follow-through — including a promised free annual maintenance visit that never materialized, a toilet repair that was not fully resolved, and a job that was repeatedly postponed for months before the customer hired someone else. Pricing is a genuine strength, with many reviewers explicitly noting that Moretto came in significantly below competitor quotes and that the owner actively advised customers against unnecessary expenses. Experience and workmanship are consistently praised across a wide variety of job types including water heaters, gas lines, main line replacements, and commercial work, with only one credible negative outlier involving an irrigation repair that appeared to cause a new leak. Read less