Southern Integrity Plumbing

Southern Integrity Plumbing shows mixed performance across four reviews spanning 2020–2023. Professionalism is supported by punctuality and responsiveness (on-time arrivals, quick service), earning an 80. However, pricing credibility is undermined by one 1-star review alleging a $200 unnecessary charge due to misdiagnosis, while two other reviews praise fair pricing—resulting in a conservative... Read more

Southern Integrity Plumbing shows mixed performance across four reviews spanning 2020–2023. Professionalism is supported by punctuality and responsiveness (on-time arrivals, quick service), earning an 80. However, pricing credibility is undermined by one 1-star review alleging a $200 unnecessary charge due to misdiagnosis, while two other reviews praise fair pricing—resulting in a conservative 65. Project completion is similarly compromised: one review describes incomplete/incorrect work (wrong root cause identified), while others report jobs completed as promised, yielding a 65. Experience scores higher at 85, with multiple mentions of technical knowledge and problem-solving, though the diagnostic failure in the first review raises concerns. The WW Score of 72.3 reflects significant trust issues stemming from the 2023 incident, which appears to be a critical service failure. Read less