Ray Lusk Plumbing

Ray Lusk Plumbing demonstrates strong professionalism in the majority of reviews, with technicians frequently praised for punctuality, friendliness, uniform appearance, and clear communication — however, a meaningful minority of reviews cite rude staff, unresponsive management, and unprofessional behavior that tempers the score. Pricing is the weakest dimension: while several reviewers praise co... Read more

Ray Lusk Plumbing demonstrates strong professionalism in the majority of reviews, with technicians frequently praised for punctuality, friendliness, uniform appearance, and clear communication — however, a meaningful minority of reviews cite rude staff, unresponsive management, and unprofessional behavior that tempers the score. Pricing is the weakest dimension: while several reviewers praise competitive or fair quotes, a significant number of negative reviews explicitly call out excessive charges, flat-rate pricing concerns, a $1800 water heater quote, $500+ labor for short jobs, and a disputed warranty billing — making this the most contested area. Project completion is generally solid, with most jobs described as finished correctly and on time, but notable failures include a leak that remained after repair, a toilet diagnosis that yielded no answer, a job left without proper testing, a promised estimate that never arrived, and a follow-up part that was never sourced. Experience scores moderately well, with many reviewers praising knowledgeable and skilled technicians, but offset by specific incidents of misdiagnosis, incorrect pressure settings, and a failed leak detection that cost the customer $500 with no result. Read less