bluefrog Plumbing + Drain of Little Rock

Three of the four reviews are strongly negative and describe serious failures across all dimensions. The first review details a deeply troubling experience involving miscommunication about service scope, a recurring unresolved sewage problem, refusal to honor a callback, and dismissive treatment of an elderly customer. The second review describes incompetent staff, lost materials, and chronic inab... Read more

Three of the four reviews are strongly negative and describe serious failures across all dimensions. The first review details a deeply troubling experience involving miscommunication about service scope, a recurring unresolved sewage problem, refusal to honor a callback, and dismissive treatment of an elderly customer. The second review describes incompetent staff, lost materials, and chronic inability to retain plumbers. The third review describes repeated failed attempts to fix a drain and significant overcharging relative to a competitor. Only one review is positive, praising responsiveness, trustworthiness, and fair pricing, but it is from 2015 and lacks specific detail. The single positive review is insufficient to meaningfully offset the weight of three detailed, credible negative accounts. Read less