PF Plumbing

PF Plumbing receives consistently strong marks for professionalism and technical experience, with dozens of reviewers praising courteous, knowledgeable technicians who explain their work thoroughly and arrive on time. However, pricing is the single most damaging dimension in this dataset: a substantial number of reviewers — spanning many years — explicitly describe charges as excessive, outrag... Read more

PF Plumbing receives consistently strong marks for professionalism and technical experience, with dozens of reviewers praising courteous, knowledgeable technicians who explain their work thoroughly and arrive on time. However, pricing is the single most damaging dimension in this dataset: a substantial number of reviewers — spanning many years — explicitly describe charges as excessive, outrageous, or far above competitor quotes, with specific complaints about $478 to snake a drain, $814 to install a dishwasher and disposal, $1,585 to swap a sink, and $322 for 30 minutes of work. Project completion is generally solid but is undermined by a handful of notable failures including a missed appointment with a rescheduling penalty, a job left incomplete requiring a city inspector to flag unresolved issues, a clogged sewer line that remained clogged after payment, and a leak misdiagnosis that left the problem unresolved. The overall WW Score of 72.1 reflects a company with genuine technical competence and good interpersonal skills that is consistently held back by a pricing model that generates significant customer resentment. Read less