Nuckles & Son Plumbing

Nuckles and Sons shows a deeply mixed track record across all scored dimensions. Professionalism is dragged down significantly by a no-show on an emergency call from a 15-year customer (2024) and a billing dispute that escalated to collections, though older reviews praise friendliness, punctuality, and courtesy. Project completion is the most damaging dimension: one review explicitly describes unr... Read more

Nuckles and Sons shows a deeply mixed track record across all scored dimensions. Professionalism is dragged down significantly by a no-show on an emergency call from a 15-year customer (2024) and a billing dispute that escalated to collections, though older reviews praise friendliness, punctuality, and courtesy. Project completion is the most damaging dimension: one review explicitly describes unresolved work, pipes broken during the job, and an unjust invoice sent afterward, while another notes the technician was fast and thorough on a drain stoppage. Experience scores low-to-moderate due to explicit mentions of poor workmanship on a repair job and a reviewer cautioning against using them for anything beyond drain clearing. Pricing receives a modest score, with one reviewer noting reasonable pricing and no unnecessary upselling, but the collections incident introduces a serious transparency concern. Read less