Trenchless Leak Detection

This company shows strong technical expertise and professionalism when work is completed, with reviewers praising diagnostic skill and courteous behavior. However, the WW Score is significantly dragged down by severe project completion failures: one review documents two missed appointments, broken promises for callbacks, and a 3-week delay that forced the customer to hire a competitor. Pricing app... Read more

This company shows strong technical expertise and professionalism when work is completed, with reviewers praising diagnostic skill and courteous behavior. However, the WW Score is significantly dragged down by severe project completion failures: one review documents two missed appointments, broken promises for callbacks, and a 3-week delay that forced the customer to hire a competitor. Pricing appears fair when services are delivered, but the small sample size and recency bias (two reviews from 2021-2022 vs. one recent negative from 2024) create uncertainty. The recent 1-star review raises concerns about consistency and reliability. Read less