River Valley Plumbing

River Valley Plumbing shows a mixed but generally positive track record across a small review set. Professionalism scores reasonably well, with multiple reviewers praising Terry specifically for punctuality, responsiveness, and pleasant demeanor, though one reviewer noted a plumber appeared rushed and another described a prolonged communication failure after a cracked toilet delivery. Project comp... Read more

River Valley Plumbing shows a mixed but generally positive track record across a small review set. Professionalism scores reasonably well, with multiple reviewers praising Terry specifically for punctuality, responsiveness, and pleasant demeanor, though one reviewer noted a plumber appeared rushed and another described a prolonged communication failure after a cracked toilet delivery. Project completion is the most concerning dimension: one review describes a wobbly, improperly installed toilet and carpet staining, and another explicitly states work was not completed to code and required a second contractor to fix — these are serious failures that meaningfully drag the score down. Pricing feedback is generally positive, with multiple reviewers noting fair or good prices and one reviewer highlighting cost-saving advice, though the 'buy cheap, buy twice' comment from the code-violation review introduces a cautionary note. Experience is similarly split, with strong praise for Terry's skill and problem-solving in several reviews contrasted sharply against documented workmanship failures in two others. Read less