PG Plumbing & Drain

PG Plumbing and Drain has a deeply troubled track record across nearly all dimensions analyzed. Professionalism is the most heavily documented dimension and is severely damaged by repeated patterns of missed appointments, poor communication, failure to follow through on commitments, and in one case blaming the customer for unavailability. Project completion is similarly poor, with multiple reviews... Read more

PG Plumbing and Drain has a deeply troubled track record across nearly all dimensions analyzed. Professionalism is the most heavily documented dimension and is severely damaged by repeated patterns of missed appointments, poor communication, failure to follow through on commitments, and in one case blaming the customer for unavailability. Project completion is similarly poor, with multiple reviews describing unfinished work, repeated rescheduling, and jobs left in a mess. Pricing concerns are significant, including one serious allegation of double-charging and non-responsiveness to a refund request, alongside a separate complaint of overpricing. The few positive reviews do highlight genuine skill and reasonable pricing in isolated incidents, which prevents the experience and pricing scores from bottoming out entirely, but these positives are clearly outweighed by the volume and severity of negative feedback. Read less