Pettry Plumbing

This single review is an updated two-part account from the same customer, making it a mixed signal source. The original experience was strongly positive — fast response, friendly technician, and quick resolution — but the updated experience revealed a significant breakdown in communication and responsiveness, with the customer waiting over a week without a confirmed appointment. Professionalis... Read more

This single review is an updated two-part account from the same customer, making it a mixed signal source. The original experience was strongly positive — fast response, friendly technician, and quick resolution — but the updated experience revealed a significant breakdown in communication and responsiveness, with the customer waiting over a week without a confirmed appointment. Professionalism scores are pulled down substantially by the second experience, which describes being 'blown off' and receiving poor communication. Project completion is partially penalized because the second service request was never fulfilled, though the first job was completed successfully. Experience received a modest positive score based solely on the first visit's described quality of work, but confidence is very low given only one review exists. Read less