Mr. Rooter Plumbing of Fayetteville

This single review paints a negative picture across nearly all dimensions. The contractor charged an $80 service fee without performing any work, then quoted over $1,600 for a prerequisite job (cleanout installation) before even attempting the originally requested drain snaking. This suggests poor pricing transparency and potential upselling behavior, driving the pricing score very low. Project co... Read more

This single review paints a negative picture across nearly all dimensions. The contractor charged an $80 service fee without performing any work, then quoted over $1,600 for a prerequisite job (cleanout installation) before even attempting the originally requested drain snaking. This suggests poor pricing transparency and potential upselling behavior, driving the pricing score very low. Project completion is scored near the floor as no work was actually performed on the stated problem. The experience score reflects uncertainty — while the contractor may have had a legitimate technical reason for requiring a cleanout, the inability or unwillingness to attempt any remediation at all raises questions about problem-solving approach and customer communication. Read less