Hansen Plumbing Pro

Hansen Plumbing shows significant inconsistency across reviews spanning 2016–2022. Positive reviews (7 five-star ratings) consistently praise technical expertise, responsiveness, and honest recommendations, particularly for complex jobs. However, three highly negative recent reviews (2022, 2016) document serious professionalism failures: excessive pricing ($2,300 for a half-day job), incomplete ... Read more

Hansen Plumbing shows significant inconsistency across reviews spanning 2016–2022. Positive reviews (7 five-star ratings) consistently praise technical expertise, responsiveness, and honest recommendations, particularly for complex jobs. However, three highly negative recent reviews (2022, 2016) document serious professionalism failures: excessive pricing ($2,300 for a half-day job), incomplete work, late arrivals, rudeness, and refusal to refund unwarranted charges. The 2022 reviews appear to be duplicates of the same incident, suggesting a pattern rather than isolated complaint. Project completion is generally strong when work is undertaken, but pricing transparency and customer respect are significant vulnerabilities. Read less