Best Jet Sewer & Drain

Best Jet Sewer & Drain presents a deeply mixed record across all four dimensions. Professionalism is severely undermined by multiple accounts of no-shows without communication, a manager hanging up on a customer, and rude responses to complaints — despite several positive reviews praising courteous and timely technicians. Pricing is a significant concern, with two separate reviews alleging bids ... Read more

Best Jet Sewer & Drain presents a deeply mixed record across all four dimensions. Professionalism is severely undermined by multiple accounts of no-shows without communication, a manager hanging up on a customer, and rude responses to complaints — despite several positive reviews praising courteous and timely technicians. Pricing is a significant concern, with two separate reviews alleging bids were not honored and charges added without prior agreement, and one review alleging a fraudulent product installation at inflated cost. Project completion is similarly split: some customers report excellent results including clearing blockages a prior plumber could not resolve, while others report abandoned appointments, unresolved damage caused during service, and a septic lid left unsealed after work. Experience scores reflect genuine skill noted in positive reviews but are heavily discounted by the allegation that a septic pump was replaced with an inappropriate cheap sump pump, suggesting either incompetence or deliberate fraud in at least one case. Read less