Salter

Salter Plumbing shows a deeply polarized review pattern with two strong 5-star reviews praising responsiveness and reliability, but three damaging 1-star reviews documenting serious failures in professionalism, communication, and project completion. The negative reviews detail no-shows, rude staff, unauthorized work, hidden charges, and poor follow-through on commitments. While the positive review... Read more

Salter Plumbing shows a deeply polarized review pattern with two strong 5-star reviews praising responsiveness and reliability, but three damaging 1-star reviews documenting serious failures in professionalism, communication, and project completion. The negative reviews detail no-shows, rude staff, unauthorized work, hidden charges, and poor follow-through on commitments. While the positive reviews mention fair pricing and prompt response, the negative reviews reveal billing disputes, lack of transparency, and failure to communicate with customers before taking action. The company's professionalism score is severely impacted by documented rudeness and communication breakdowns, while project completion suffers from no-shows and incomplete customer service protocols. Read less