True Blue Plumbing

True Blue Plumbing shows significant inconsistency across service dimensions. While professionalism and experience scores are moderate-to-good (72 and 78 respectively), the company struggles severely with project completion (64) and pricing transparency (65). Recent reviews (past 12 months) reveal a troubling pattern of missed appointments, poor communication, unfinished work, and follow-up failur... Read more

True Blue Plumbing shows significant inconsistency across service dimensions. While professionalism and experience scores are moderate-to-good (72 and 78 respectively), the company struggles severely with project completion (64) and pricing transparency (65). Recent reviews (past 12 months) reveal a troubling pattern of missed appointments, poor communication, unfinished work, and follow-up failures—particularly with complex jobs like water heater installations and drain work. Pricing complaints are frequent and specific, with customers reporting excessive charges and lack of transparency. The company's strength lies in individual technician quality and initial responsiveness, but systematic failures in accountability, communication, and job follow-through significantly undermine overall reliability. Read less