Apollo Drain & Septic Service

Apollo Drain and Septic has a deeply mixed but predominantly negative review profile across all four dimensions. Professionalism is severely damaged by multiple accounts of dropped calls, rude office staff, double-talk on pricing, and failure to return customer calls — offset only slightly by a handful of reviews praising Jeremy's courteous and communicative approach. Pricing is a major pain poi... Read more

Apollo Drain and Septic has a deeply mixed but predominantly negative review profile across all four dimensions. Professionalism is severely damaged by multiple accounts of dropped calls, rude office staff, double-talk on pricing, and failure to return customer calls — offset only slightly by a handful of reviews praising Jeremy's courteous and communicative approach. Pricing is a major pain point, with several customers reporting unexpected charges, work performed without authorization, and inconsistent quotes, though one reviewer praised Apollo as having the best prices in Yuma. Project completion is critically undermined by reviews describing work billed but not performed, a repair that failed within a year with no warranty remedy, and a collections action for services never rendered. Experience scores marginally higher due to a few reviews where technicians demonstrated genuine diagnostic knowledge and problem-solving, but this is outweighed by evidence of poor workmanship and incomplete jobs. Read less