Zest Plumbing and Drain

Zest Plumbing demonstrates strong overall performance with a WW Score of 82.3. The company excels in professionalism (87.5) with consistent praise for punctuality, courteous technicians, and responsive communication across 142 reviews. Experience and technical skill are also strong (86.0) with 118 mentions highlighting knowledgeable technicians and quality workmanship. Project completion is solid ... Read more

Zest Plumbing demonstrates strong overall performance with a WW Score of 82.3. The company excels in professionalism (87.5) with consistent praise for punctuality, courteous technicians, and responsive communication across 142 reviews. Experience and technical skill are also strong (86.0) with 118 mentions highlighting knowledgeable technicians and quality workmanship. Project completion is solid (85.0) with 89 mentions of timely, thorough work. However, pricing emerges as a notable weakness (74.0) with 48 mentions revealing a pattern of high estimates and occasional customer dissatisfaction with costs relative to competitors, though some customers appreciate fair pricing and discounts. The company shows strong recovery from service failures through owner intervention and refunds. Read less