Tom The Plumber

Tradition Services/Tom the Plumber shows strong technical expertise and reasonable pricing, but is significantly hampered by serious project completion and follow-through issues. While many customers praise professionalism, punctuality, and skill (particularly technicians like Miguel, Casey, and Tom himself), a substantial minority report missed appointments, no-shows, poor communication, and unre... Read more

Tradition Services/Tom the Plumber shows strong technical expertise and reasonable pricing, but is significantly hampered by serious project completion and follow-through issues. While many customers praise professionalism, punctuality, and skill (particularly technicians like Miguel, Casey, and Tom himself), a substantial minority report missed appointments, no-shows, poor communication, and unresolved callbacks. The company demonstrates inconsistent service quality—some customers receive exceptional care while others experience rudeness, lack of accountability for damage, and failure to honor commitments. Recent reviews (2025) are predominantly positive, but historical patterns reveal chronic reliability problems that undermine overall trustworthiness. Read less