Rooter Ranger Plumbing

Rooter Ranger presents a deeply polarized review profile. On the positive side, a large volume of customers praise individual technicians by name for being professional, friendly, knowledgeable, and prompt, and many report satisfaction with the advertised drain-clearing specials at fair prices. However, a substantial and recurring pattern of serious negative reviews significantly drags down every ... Read more

Rooter Ranger presents a deeply polarized review profile. On the positive side, a large volume of customers praise individual technicians by name for being professional, friendly, knowledgeable, and prompt, and many report satisfaction with the advertised drain-clearing specials at fair prices. However, a substantial and recurring pattern of serious negative reviews significantly drags down every dimension: scheduling failures and no-shows are among the most frequently cited complaints, with dozens of customers reporting they waited hours or full days without technicians arriving or communicating. Pricing is a major liability, with numerous reviewers — including contractors and repeat customers — reporting quotes that were two to ten times higher than competitors for identical work, and several alleging outright deceptive upselling tactics. Project completion is also heavily penalized by reviews describing abandoned jobs, unresolved leaks after service, warranty refusals, and multi-day jobs that stretched into weeks. The experience dimension is mixed: while many individual technicians are praised for skill, there are credible accounts of misdiagnosis, damage caused during service, and work that had to be redone by other companies. Read less